PulsRefund & Cancellation Policy
Last updated: June 25, 2026
Free trial
New accounts include a 7-day free trial, claimable once. If you cancel before the trial ends, you are not charged. If you do not cancel, your plan converts to a paid subscription at the end of the trial.
Automatic renewal
Subscriptions renew automatically at the end of each billing period (monthly or annually) at the then-current price until cancelled.
How to cancel
You can cancel anytime from the billing portal in your account settings. Cancellation stops future renewals and takes effect at the end of your current paid period — you keep access until then. We do not provide prorated refunds for the unused portion of a period except where required by law.
Refunds
Payments are generally non-refundable once a billing period begins. We review refund requests in good faith on a case-by-case basis — for example, duplicate charges, billing errors, or where required by applicable consumer law. One-time purchases (such as credit packs) are non-refundable once the credits are granted.
Contact
For billing questions or refund requests, contact billing@puls.work.